I have been using Celcom broadband for more than one year and six months already. Although Celcom broadband sometimes give me some headache, but I still can struggle and survive until now.
Since Celcom enforcing their Fair Usage Policy on Excessive Usage (page 8 of 10) a few months ago (I think early of this year), it becomes a problem to me. Celcom only provides 5GB data usage monthly. If you exceeded the usage limit, your internet speed will be cut down and it will become slower and slower. At the end, you can only open Yahoo! page in your dream and not with Celcom broadband.
I have make many problem reports to Celcom since the first time I use their broadband service. Every time I make a report, they will solve the problem quickly. They took about one to two days to fix the issue. That is the only reason why I stay with Celcom Broadband.
I usually face problem with the slow internet connectivity. It is very common problem with Celcom broadband. I think all of Celcom broadband users have experience in facing this type of problem.
But when they start enforcing the Fair Usage Policy , you will get slow internet connection and this time, they will not fix the problem even you have make thousands of report. They purposely slow down your speed to ensure all their users get same connection speed.
So now, I am thinking to move to another provider. Not sure yet whether want to subscribe for Streamyx or Wimax. I heard Wimax is better than Streamyx. Still thinking which one should I choose. Hurm…