VMware Fusion – Solved: The device ‘XXX USB3.0’ was unable to connect to its ideal host controller

I was having problem to connect my USB card reader to my Windows 10 virtual machine in VMWare Fusion.

I thought the card reader was corrupted, so I replaced it with another one. Unfortunately, the problem still exist with this error message.

The device 'XXX USB3.0' was unable to connect to its ideal host controller.

The problem is with the compatibility issue in VMWare Fusion and the USB 3.0 device. After did some research, there is a setting that I need to change in the VMWare Fusion.

1. Make sure your Guest OS (in my case is the Windows 10 virtual machine) is powered off
2. Go to your Virtual Machine settings
3. Click on the USB & Bluetooth icon
4. Under Advanced USB options, select USB 3.0 under USB Compatibility

That’s it! Power on your virtual machine and your USB 3.0 device should be working now. Problem solved.